Comments on: An Outsourced Support Call http://micromiel.com/2008/02/14/an-outsourced-support-call/ Fri, 21 Nov 2008 22:20:04 +0000 http://wordpress.org/?v=2.1 By: Bloggy! http://micromiel.com/2008/02/14/an-outsourced-support-call/#comment-25745 Bloggy! Fri, 15 Feb 2008 11:24:56 +0000 http://micromiel.com/2008/02/14/an-outsourced-support-call/#comment-25745 The scary thing is, it does actually happen =) And Microsoft aren't alone in this area. The scary thing is, it does actually happen =)

And Microsoft aren’t alone in this area.

]]> By: » A Terrible Microsoft Tech Support Call » InsideMicrosoft-part of the Blog News Channel http://micromiel.com/2008/02/14/an-outsourced-support-call/#comment-26227 » A Terrible Microsoft Tech Support Call » InsideMicrosoft-part of the Blog News Channel Mon, 18 Feb 2008 23:44:31 +0000 http://micromiel.com/2008/02/14/an-outsourced-support-call/#comment-26227 [...] I know tech support is cheaper if outsourced, but what is the use of phone representatives that no one can understand? If my call is “being recorded for quality purposes”, then why isn’t a guy like that fired as soon as the first mangled sentence leaves his mouth? (via MicroMiel) [...] […] I know tech support is cheaper if outsourced, but what is the use of phone representatives that no one can understand? If my call is “being recorded for quality purposes”, then why isn’t a guy like that fired as soon as the first mangled sentence leaves his mouth? (via MicroMiel) […]

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